Refund policy

If the item(s) has been damaged when arrive, please email us at tinytinyworldcanada@gmail.com, and we will work with you to quickly resolve the issue.
We will be responsible for paying the shipping costs or issuing a full refund for returns due to our error.
Once a purchased item is marked as 'Final Sale,' it cannot be returned or exchanged.
If the item(s) is returned due to personal reasons (unliked color, inappropriate size, etc.), please email us at tinytinyworldcanada@gmail.com We will not be responsible for the return shipping costs. So please check the product introduction carefully before ordering.
To be eligible for a return, please make sure your item must be in the same condition that you received it, unworn or unwashed, with tags, and in its original packaging.
Items sent back to us without first requesting a return will not be accepted.
We recommend you use a trackable shipping service. Once your return is received and inspected, the refund will be issued to the original form of payment.

If you received a “Delivered” status, but believe it has not been delivered, the best way is to follow up with the local post office for further information.
Moreover, please contact us within 7 business days from the date showing ”Delivered ”, and we will help you contact the courier agency for finding the parcel.
If 7 business days have gone by, unfortunately, we can’t offer you a refund.

Order cancellation is only possible before your order has been shipped and you received a shipping confirmation by email. If your order has shipped, we will refund your payment as soon as we have received the item(s).

If you have any issues with the item(s), please feel free to contact us — Email to tinytinyworldcanada@gmail.com with your order number. We will be pleased to solve the issues for you timely.

Item added to your cart